ASK HARRIETTE LLC

TERMS OF PURCHASE

General Terms and Conditions of Sale

 

ACCEPTANCE OF TERMS OF PURCHASE

The following Terms of Purchase (“Terms”) govern your use of and access to the Services. These Terms are legally binding and it is your responsibility to read them before you begin to use the Services. By using and participating in the Services, you accept and agree to be bound and abide by these Terms.

 

Part 1 — General Terms and Conditions of Sale

These General Terms and Conditions of Sale, together with any and all other documents referred to herein (and the Terms of Use, Privacy Policy and Cookie Policy listed on the website www.askharriette.net), set out the terms under which Ask Harriette LLC provides Services to its Client through the website www.askharriette.net (“Our Site”) or otherwise.

Please read these General Terms and Conditions of Sale carefully and ensure that you understand them before purchasing any Services from Ask Harriette LLC.

You will be required to read and accept these General Terms and Conditions of Sale when ordering through Our Site or otherwise purchasing Services from Ask Harriette LLC. If you do not agree to comply with and be bound by these General Terms and Conditions of Sale, you will not be able to purchase Services through Our Site or from Ask Harriette LLC.

These General Terms and Conditions of Sale are made up of the following:

Part 1 — The Contract Summary

Part 2 — Definitions and Interpretation

Part 3 — Sale of Online Courses, Paid Content and Subscriptions

Part 4 — Accessing Online Services

Part 5 — Coaching Terms

Part 6 — Brand Licence (Discontinued)

Part 7 — AI Subscription Products

Part 8 — General Legal Terms

If there is a conflict or inconsistency between the terms in these General Terms and Conditions of Sale, the following order of priority shall apply:

  1. Part 1 — The Contract Summary;
  2. Part 2 — Definitions and Interpretation;
  3. Part 3 — Sale of Online Courses, Paid Content and Subscriptions;
  4. Part 8 — General Legal Terms; and
  5. The applicable Parts 4, 5, and 7 (AI Subscription Products) which apply to the Services that are being provided by Ask Harriette LLC to the Client.

Part 2 — Definitions and Interpretation

This Part 2 applies to all of Ask Harriette’s Clients.

In these General Terms and Conditions of Sale, unless the context otherwise requires, the following expressions have the following meanings:

 

“AI Products” means the artificial intelligence-powered tools, chatbots, and digital assistants developed and operated by Ask Harriette LLC, including but not limited to: CODIE (numerology calculator and business codes AI), Penelope (AI copywriter), Numi (emotional and energetic guidance AI), Ophelia (AI strategist), Genie (AI launch architect), and any bundled offering such as House of Codes, as updated from time to time;

“AI Output” means any text, suggestions, recommendations, strategies, copy, analysis, numerology readings, or other content generated by an AI Products in response to  Client inputs;

“Branded Business” the business of “Ask Harriette LLC” a spiritual business and mindset coaching business operated under the Trade Marks, which delivers, among other products and services, Our Licensed System;

“Branded Client” means any firm, company or person who the Client is authorised under these General Terms and Conditions of Sale to deliver Our Licensed System under the Branded Business;

“Brand Licence” means a brand licence for part of the Branded Business granted to a Client who has successfully completed Training which entitles that Client to be granted a licence of part of the Branded Business relevant to the Training that has been undertaken;

“Business Day” a day, other than a Saturday, Sunday or US federal public holiday, when banks in the State of Wyoming are open for business;

“Business Hours” 9.00 am to 5.00 pm Eastern Time on any Business Day;

“Client” means a client who purchases Services from Us;

“Client Inputs” means any data, text, questions, numerology charts, business information, or other materials provided by the Client to the AI Products;

“Coach” means an Ask Harriette coach, tutor, mentor, healer or other representative who works for or on behalf of Ask Harriette in relation to the provision of the Services;

“Coaching” means the coaching services provided by Us to a Client;

“Contract” means a contract for the purchase of Services, Courses, Coaching, AI Products and/or a Subscription to access Paid Content as explained in Clause 4;

“Exercise Sheets” means the exercise sheets compiled by Us, to be used by the Client when delivering Our Licensed System to Branded Clients;

“Licensed System” means the System licensed under these General Terms and Conditions of Sale to a Client who has successfully completed the relevant Training in full;

“Member” means a member who has signed up for Our Services through Our Site;

“Online Courses” means any online courses sold by Us through Our Site or otherwise to a Client including but not limited to: Limitless, The Temple, The ONE, The Edit, The Turn ON, The Queen Collection (including Sales Queen, Content Queen, Offer Queen, Blood Queen, Queen Aphrodite, Queen of the Coffers, Queen of Time, Command Your Queendom, The Comeback Queen, Money Queen, Mama Queen, The Sovereign Reign), Liberate, 1:1 coaching packages, How To Make $$$ Doing Sweet FA, 100k Masterclass, The Descent, Turning Heads, the Offer Fairy, The Antidote, Fast Energy Fast Cash, Receptive Numerology, FEMME, FEMME Revive, The Impossible Dream, The Shift, Mastering Duality, Legacy, The Witness, Mistress, The Holy Grail, Tinkerbell, Empress of Influence, Class Act, Pioneer, The Way of The Priestess, The Channel, Pocket Priestess, Unseen Numerology, MORE Money Bundle, Scale with Precision, 7 Figure Secrets, More Numerology, Launch Codes, Delivery Codes, CANCELLED, Launch Codes PDF, Magnetic Content + Sell Out Offers PDF, The 11 Universal Laws, School of Mastery, Priestess Numerology, The Priestess Ring, M.O.R.E., the Money Consciousness Method (or Money Consciousness as a concept), Light Consciousness, Consciousness Creation, Desire Decide Done, Rich Mentality, the Four Pillars of Conscious Abundance, and Energy Alchemy;

“Paid Content” means the content sold by Us through Our Site;

“Payment Confirmation” means Our acceptance and confirmation of your purchase of a Subscription, AI Product, Online Course and/or Paid Content;

“Priestess Numerology™ System” means the proprietary numerology methodology developed by Ask Harriette LLC, including but not limited to Soul Numbers, Shadow Numbers, business codes, launch codes, funnel codes, offer codes, delivery codes, and all associated frameworks, calculations, interpretations, and terminology;

“Services” means the Services or ancillary goods provided by Us to a Client through Our Site or by other means, including but not limited to Coaching Services, Paid Content, Online Courses, AI Products, Memberships, and Subscriptions;

“Subscription” means a subscription to Our Site providing access to Paid Content, an AI Product, or an Online Course through Our Site or entitling a Client to become a Member of Our Site;

“System” means the specific system that a Client has completed a Training course in. The System includes (but is not limited to): the Training Videos, the Workbook, the Exercise Sheets, distinctive branding, quality standards, training and assistance and advertising and promotional programs relevant to the Training that was undertaken by the Client;

“Trademarks” means the common law or registered marks, “Ask Harriette” “Priestess Numerology,” “CODIE,” “Penelope,” “Numi,” “Ophelia,” “Genie,” “House of Codes,” and such further names, brands, trademarks, servicemarks, product names, or business identifiers that We may permit from time to time in connection with the Branded Business, Our Services, and/or Our Licensed System;

“Training” means a training programme provided by Ask Harriette to a Client which is not an Online Course or Coaching;

“Training Videos” the training videos relating to use and delivery of Our Licensed System which accompany the Workbook, compiled by Us and as amended from time to time and communicated to the Client;

“We/Us/Our” means Ask Harriette LLC, a limited liability company registered in the State of Wyoming, USA, whose registered address is 680 S Cache Street, Suite 100-7403, Jackson, WY 83001;

“Website” means a Client’s website;

“Workbook” the guide comprising information setting out Our methods, processes, techniques, standards and specifications to be observed and implemented by the Client in delivering and coaching Our Licensed System, as We may amend from time to time (and in which case We will notify to the Client in writing of such amendments).

Part 3 — Sale of Paid Content, Courses and Subscriptions

This Part 3 applies to all Clients who purchase Paid Content, Online Courses, Subscriptions and/or become a Member through Our Site.

 

1. Age Restrictions

Clients may only purchase Paid Content, Online Courses, AI Products and Subscriptions and/or become a Member if they are at least 18 years of age.

2. Subscriptions, Paid Content, Pricing and Availability

  1. We make all reasonable efforts to ensure that all descriptions of Subscriptions, Online Courses, AI Products and Paid Content available from Us correspond to the actual Subscription, Online Courses, AI Products and Paid Content that the Client will receive.
  2. Please note that sub-Clause 2.1 does not exclude Our responsibility for mistakes due to negligence on Our part and refers only to minor discrepancies.
  3. We may from time to time change Our prices. Changes in price will not affect any Subscription, Online Course, AI Product or Paid Content that the Client has already purchased but will apply to any subsequent renewal or new Subscription. We will inform the Client of any change in price at least 30 days before the change is due to take effect. If the Client does not agree to such a change, the Client may cancel the Contract as described in Clause 8.
  4. Minor changes may, from time to time, be made to certain Paid Content, Online Courses, AI Products or Subscriptions, for example, to reflect changes in relevant laws and regulatory requirements, or to address technical or security issues. These changes will not alter the main characteristics of the Paid Content, Online Courses, AI Products or Subscriptions and should not normally affect your use of that content. However, if any change is made that would affect your use, suitable information will be provided to the Client.
  5. Where any updates are made to Paid Content or an Online Course, that content will continue to match Our description of it as provided to the Client before purchase. Please note that this does not prevent Us from enhancing the content, thereby going beyond the original description.
  6. We make all reasonable efforts to ensure that all prices shown on Our Site are correct at the time of going online. Changes in price will not affect any order that the Client has already placed.
  7. All prices are checked by Us before We accept an order. In the unlikely event that We have shown incorrect pricing information, We will contact the Client in writing to inform the Client of the mistake. If the correct price is lower than that shown when the Client made the order, We will simply charge the Client the lower amount and continue processing the order. If the correct price is higher, We will give the Client the option to purchase at the correct price or to cancel the order (or the affected part of it). We will not proceed with processing the order in this case until the Client responds. If We do not receive a response from the Client within 10 days, We will treat the order as cancelled and notify the Client of this in writing.
  8. If We discover an error in the price or description of the purchase after the order is processed, We will inform the Client immediately and make all reasonable efforts to correct the error. The Client may, however, have the right to cancel the Contract if this happens.
  9. If the price of a Subscription that the Client has ordered changes between the order being placed and Us processing that order and taking payment, the Client will be charged the price shown on Our Site at the time of placing the order.
  10. From time to time, We may offer bonuses, additional resources, or supplementary content to Clients who purchase specific Services during particular promotions or enrolment periods. Any such bonuses are offered at Our sole discretion and are specific to the promotion under which the Client enrolled. Bonuses are not guaranteed to remain available for the entire lifespan of the relevant Service and may vary between promotions. We reserve the right to modify, replace, or discontinue any bonus at any time without notice

3. Orders — How Contracts Are Formed

  1. Our Site will guide the Client through the process of purchasing a Subscription, Paid Content, AI Products and/or Online Courses. Before completing the purchase, the Client will be given the opportunity to review its order and amend it. Please ensure that the order is carefully checked before submitting it.
  2. If We are unable to process an order due to incorrect or incomplete information, We will contact the Client to ask to correct it. If the Client does not give Us accurate or complete information within a reasonable time of Our request, We will cancel the order and treat the Contract as being at an end. We will not be responsible for any delay in availability that results from the Client providing incorrect or incomplete information.
  3. No part of Our Site constitutes a contractual offer capable of acceptance. The Client’s order constitutes a contractual offer that We may, at Our sole discretion, accept. Our acceptance is indicated by Us sending the Client a Payment Confirmation by email. Only once We have sent the Client a Payment Confirmation will there be a legally binding Contract between Us and the Client.
  4. Payment Confirmations shall contain the following information:
  1. Confirmation of the purchase ordered including full details of the main characteristics of the Subscription, Paid Content, AI Product and/or Online Courses available as part of it;
  2. Fully itemised pricing for the purchase including, where appropriate, taxes, and other additional charges;
  3. The duration of the Subscription or Online Course (including the start date, and the expiry and/or renewal date, if applicable); and
  4. Confirmation of the Client’s acknowledgement that Paid Content and/or AI Products will be made available to the Client immediately and that, by accessing such content, all sales are final as detailed in Clause 8.
  1. In the unlikely event that We do not accept or cannot fulfil the order for any reason, We will explain why in writing. No payment will be taken under normal circumstances. If We have taken payment, any such sums will be refunded to the Client as soon as possible and in any event within 14 calendar days.
  2. Any refunds under this Clause 3 will be issued to the Client as soon as possible, and in any event within 14 calendar days of the day on which the event triggering the refund occurs.
  3. Refunds under this Clause 3 will be made using the same payment method that the Client used for its purchase.

4. Payment

  1. Payment for Subscriptions and AI Products must always be made in advance. The Client’s chosen payment method will be charged when We process the order and send the Client a Payment Confirmation (this usually occurs immediately, and the Client will be shown a message confirming payment).
  2. We accept the following methods of payment on Our Site: debit and credit card via Stripe, and PayPal.
  3. If the Client does not make any payment due to Us on time, We will suspend the Client’s access to the Paid Content and/or AI Products. If the Client does not make payment within 10 days of Our reminder, We may cancel the Contract. Any outstanding sums due to Us will remain due and payable.
  4. If the Client believes that We have charged an incorrect amount, please contact Us at support@askharriette.co.uk as soon as reasonably possible. The Client will not be charged for Paid Content or AI Products while availability is suspended.

REGISTRATION AND PAYMENT. In full consideration of the Company’s performance, its obligations and the rights granted herein, Client agrees to pay in full for the Services as set forth on the Company’s website. All payments made by Client to the Company are non-refundable. If Client elects to pay in monthly instalments, payment shall be automatically collected by the Company on a monthly basis. If Client elects to pay in monthly instalments, Client may not terminate or cancel any future payment obligations. Due to the nature and immediate access to the Services, if Client discontinues participation in the Services, Client hereby agrees to remain responsible for all outstanding payments for the remainder of the Term. Payment will be collected by the Company via credit card or PayPal through the Company’s website. You hereby give the Company authorisation to charge your credit/debit card on file for any outstanding fees. Payment failure will result in termination of the Services, effective immediately. You agree and warrant that all payment instruments, credit cards and related information used in connection with your registration and participation in the Services are correct and that you are authorised to use such payment instrument. You may not resell, assign, or transfer your registration to participate in the Services.

LATE FEES. If the Company does not receive payment from you within fourteen (14) calendar days of any payment date, then you will be charged a late fee of the lesser of 1.5% per month of the outstanding amount, or the maximum rate permitted by applicable law.

CHARGEBACKS. You are to make every attempt to request a resolution prior to attempting a chargeback with your financial institution. You will remain responsible for amounts due under this Agreement in the event you dispute payment with your financial institution. In the event of a chargeback attempt, you expressly agree to forfeit any and all intellectual property or deliverables afforded to you in exchange for your purchase of the Services. The Company reserves the right to present proof of purchase and this Agreement to the financial institution investigating the dispute.

RECURRING SUBSCRIPTIONS. If you select a Service with a recurring subscription (auto-renewal), including any AI Product, you authorise the Company to maintain your account and payment information and charge that account automatically upon the renewal of the Service.

5. Provision of Paid Content and AI Products

  1. Paid Content and AI Products appropriate to the Subscription or purchase will be available to the Client immediately when We send the Client a Payment Confirmation and will continue to be available for the duration of the Subscription (including any renewals), or until the Client ends the Contract.
  2. When the Client places an order, the Client will be required to expressly acknowledge that the Paid Content and/or AI Products will be made available to the Client immediately, and that all sales are final from the moment of purchase. No refund or cooling-off period applies once the order is placed.
  3. In some limited circumstances, We may need to suspend the provision of Paid Content or AI Products (in full or in part) for one or more of the following reasons:
  1. To fix technical problems or to make necessary minor technical changes;
  2. To update the content to comply with relevant changes in the law or other regulatory requirements;
  3. To make more significant changes to the Paid Content or AI Products; or
  4. To update, retrain, or improve AI Products, including changes to underlying AI models or knowledge bases.
  1. If We need to suspend availability for any of the reasons set out in sub-Clause 5.3, We will inform the Client in advance of the suspension and explain why it is necessary (unless We need to suspend availability for urgent or emergency reasons, in which case We will inform the Client as soon as reasonably possible after suspension). If the suspension lasts (or We tell the Client that it is going to last) for more than 30 days, the Client may end the Contract as described in Clause 9.
  2. We may suspend provision of Paid Content or AI Products if We do not receive payment on time from the Client. We will inform the Client of the non-payment on the due date, however if the Client does not make payment within 10 days of Our notice, We may suspend provision until We have received all outstanding sums due. The Client will not be charged for any Paid Content or AI Products while provision is suspended.
  3. Any refunds under this Clause 5 will be issued to the Client as soon as possible, and in any event within 14 calendar days of the day on which the event triggering the refund occurs, using the same payment method that the Client used when purchasing.

6. Licence and Intellectual Property

  1. When the Client purchases a Subscription, Paid Content, AI Product and/or Online Courses, We will grant the Client a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the relevant Paid Content, AI Products and/or Online Courses for personal, non-commercial purposes (except as expressly permitted in Part 7 for AI Products). The licence granted to the Client does not give the Client any rights in Our Paid Content, AI Products and/or Online Courses (including any material that We may licence from third parties).
  2. The Client may not copy, rent, sell, publish, republish, share, broadcast or otherwise transmit the Paid Content or AI Products (or any part of them) or make them available to the public.
  3. All content included as part of the Subscription, Paid Content, AI Products and/or Online Courses, such as text, graphics, logos, images, system prompts, prompt architecture, knowledge bases, underlying methodologies, training materials, branding, software, and the compilation thereof, is the property of the Company or its suppliers and is protected by copyright, trademark, and other intellectual property laws. For the avoidance of doubt, this clause does not transfer ownership of Client Inputs to the Company and does not limit the Client’s permitted use of AI Outputs as expressly set out in Part 7.
  4. The Company name, the Company logo, the Company slogan, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company.
  5. Your participation in the Subscription, Paid Content, AI Products and/or Online Courses does not result in a transfer of any intellectual property to You. As a condition of participation, You agree to observe and abide by all copyright and other intellectual property protections.
  6. You are granted a single-use, non-exclusive, non-transferable, revocable licence to access and use the content and resources. You hereby agree that You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part.
  7. The Company content is not for resale. Your participation does not entitle you to make any unauthorised use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices. You will use protected content solely for your individual use, and will make no other use without the express written permission of the Company and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licences, express or implied, to the intellectual property of the Company or our licensors except as expressly authorised herein.
  8. You hereby agree that any infringement of the Company’s intellectual property shall result in an immediate termination of the licence granted hereunder. If you violate the Company’s intellectual property rights, your access to the Subscription, Paid Content, AI Products and/or Online Courses will be terminated immediately, and you shall not be entitled to a refund of any portion of the fees.

7. Problems with the Paid Content or AI Products

  1. We must provide digital content that is of satisfactory quality, fit for purpose, and as described. If any Paid Content, AI Products and/or Online Courses do not comply, please contact Us as soon as reasonably possible to inform Us of the problem. The Client’s available remedies will be as follows:
  1. If the Paid Content, AI Products and/or Online Courses have faults, the Client will be entitled to a repair or a replacement.
  2. If We cannot fix the problem, or if it has not been (or cannot be) fixed within a reasonable time and without significant inconvenience to the Client, the Client may be entitled to a full or partial refund.
  3. If the Client can demonstrate that the fault has damaged the Client’s device or other digital content because We have not used reasonable care and skill, the Client may be entitled to a repair or compensation.
  1. If there is a problem with any Paid Content or AI Product, please contact Us at support@askharriette.co.uk.
  2. Refunds (whether full or partial) under this Clause 7 will be issued within 14 calendar days of the day on which We agree that the Client is entitled to the refund, using the same payment method that the Client used when purchasing.
  3. For further information on your rights as a consumer, please consult a qualified attorney in your jurisdiction.

8. Cancellation and Refund Policy

8.1 General Policy. All sales of Paid Content, Online Courses, and AI Products are final from the moment of purchase. Due to the digital nature of the Services and the immediate access provided upon purchase, no refund or cooling-off period applies once the order is placed and payment is processed. The only exceptions to this no-refund policy are the limited circumstances set out in Clause 9 (where We materially change or fail to deliver the Services).

8.2 AI Product Subscriptions.

(a) askh.ai Subscriptions. For recurring AI Product subscriptions purchased through the askh.ai platform, the Client may cancel at any time before the next payment is taken by using the cancellation function in the settings area of their askh.ai account. No advance notice period applies. Cancellation takes effect at the end of the current billing period; the Client will retain access to the AI Product until then, and no further charges will be taken thereafter. No refunds will be issued for any portion of the current billing period. The onus is on the Client to cancel their subscription through their account settings, and We are not responsible for any failure to do so.

(b) Other AI Product Subscriptions. For recurring AI Product subscriptions purchased other than through the askh.ai platform, the Client may cancel by providing at least 14 days’ written notice prior to the next billing date by emailing support@askharriette.co.uk. Upon valid cancellation, the Client will retain access until the end of the current billing period. No further charges will be taken after the cancellation takes effect. No refunds will be issued for any portion of the current billing period.

8.3 Monthly Subscriptions to Paid Content. The Client may cancel a recurring Subscription to Paid Content by providing at least 14 days’ written notice prior to the next billing date by emailing support@askharriette.co.uk. Upon valid cancellation, the Client will retain access until the end of the current billing period. No refunds will be issued for any portion of the current billing period.

8.4 Coaching and Fixed-Term Programmes. If the Client has signed up for a fixed-term Coaching programme, Training programme, or has agreed to purchase a set number of sessions or months, the Client is committed for the full term. All payments remain due regardless of attendance or participation. No early termination or refund is available except as expressly set out in Clause 9.

8.5 Mistaken Purchases. If the Client makes a purchase by mistake (or allows a Subscription to renew by mistake), We will not be able to cancel the purchase and no refund will be given. The Client will continue to have access for the remainder of the Subscription period.

8.6 How to Cancel. To cancel a subscription purchased through the askh.ai platform, the Client must use the cancellation function in the settings area of their askh.ai account (see Clause 8.2(a)); no email notice is required and no notice period applies. To cancel any other Subscription or product, the Client must email support@askharriette.co.uk providing the Client’s name, email address, and details of the Subscription or product to be cancelled. For those other subscriptions, cancellation is effective from the date the notice is received by Us, subject to the 14-day notice requirement for recurring subscriptions. askh.ai cancellations are effective as set out in Clause 8.2(a).

9. Limited Exceptions to the No-Refund Policy

Notwithstanding the general no-refund policy set out in Clause 8, the following limited exceptions apply where We have materially changed or failed to deliver the Services. These are the only circumstances in which a refund may be issued:

  1. The Client may end the Contract at any time if We have informed the Client of a forthcoming change to its Subscription, AI Product or the Paid Content, or to these General Terms and Conditions of Sale that the Client does not agree to. If the change is set to take effect before the end of the Client’s Subscription, We will issue the Client with a pro-rated refund equal to the remaining time left in that Subscription. If the change will not take effect until the expiry of the current Subscription, the Contract will end at the end of that Subscription period.
  2. If We have suspended availability of Paid Content or AI Products for more than 30 days, or We have informed the Client that We are going to suspend availability for more than 30 days, the Client may end the Contract immediately. If the Client ends the Contract for this reason, We will issue a pro-rata refund.
  3. If there is a risk that availability will be significantly delayed because of events outside of Our control, the Client may end the Contract immediately and We will issue a pro-rata refund.
  4. If We inform the Client of an error in the price or description and the Client wishes to end the Contract as a result, the Client may end it immediately and We will issue a full refund.
  5. Refunds under this Clause 9 will be made within 14 calendar days of the date on which the cancellation becomes effective, using the same payment method that the Client used when purchasing.

10. Our Liability for Paid Content and AI Products

  1. Our Paid Content and AI Products are intended for non-commercial use only (except as expressly permitted in Part 7 for AI Products). We make no warranty or representation that the Paid Content or AI Products are fit for commercial, business or industrial use of any kind. We will not be liable to the Client for any loss of profit, loss of business, interruption to business, or for any loss of business opportunity.
  2. If, as a result of Our failure to exercise reasonable care and skill, any digital content (including but not limited to Paid Content or AI Products) from Our Site damages your device or other digital content belonging to the Client, We will either repair the damage or pay the Client appropriate compensation. Please note that We will not be liable under this provision if:
  1. We have informed the Client of the problem and provided a free update designed to fix it, but the Client has not applied the update; or
  2. The damage has been caused by the Client’s own failure to follow Our instructions; or
  3. The Client’s device does not meet any relevant minimum system requirements that We have made the Client aware of before purchase.

Part 4 — Accessing Online Services

This Part 4 applies to all Clients who receive online Services from Us via a cloud-based conferencing platform.

 

TECHNOLOGY DISCLAIMER. We make reasonable efforts to provide you with modern, reliable technology. However, in the event of a technological failure, you accept and acknowledge our lack of responsibility for said failure. We cannot guarantee that all information provided in connection with the Services is completely accurate, complete or up to date, and disclaim liability for any such errors or omissions.

11. Online Access to Online Services

  1. Where We offer online Services, We will use technology which allows Us to provide the Services to Our Clients. As a Client, the Client will need to have the appropriate technology (see below) to receive the online Services. For this purpose, We may use the Zoom cloud-based web conferencing platform or an alternative provider such as Telegram or Hello Audio (“Zoom,” “Telegram,” “Hello Audio”).
  2. Where We are to make any online Services available to the Client by means of Zoom or an alternative provider rather than through Our Site, it will be on the following basis:
  1. We will subscribe to the relevant platform and pay any necessary fees to maintain that subscription, enabling Us to act as “host” and to provide the Services to Our Clients over the internet.
  2. To receive or participate in any of the online Services, the Client will need to join an online session which is within the scope of the Client’s Subscription, Course or Training. The Client will not need to pay any fee or charge to use the platform or join that session: the Client will only need to pay for the Subscription, Course or Training.
  1. We do not provide any PC, laptop, tablet, mobile phone or other hardware (“Device”) or any app or other software, nor any internet connection or service or other equipment or facilities necessary to enable a Client to participate.
  2. It will be the Client’s sole responsibility to ensure that it has access to, and familiarity with, all necessary technology so that the Client can receive and participate in the online Services.
  3. It will be the Client’s sole responsibility to ensure that the Client has:
  1. An appropriate functioning Device which is adequately charged;
  2. An up-to-date app for the relevant platform where applicable, downloaded, installed and working fully and correctly on the Device;
  3. Stable, reliable internet access with adequate speed;
  4. A safe location with a suitable quiet and comfortable environment in which to participate without distraction;
  5. Where the Device on its own does not provide an adequate microphone and/or loudspeakers, external microphone and/or speakers as reasonably necessary; and
  6. Exercise/notebooks, pens, pencils, and any books, materials or equipment.

12. Privacy and Security When Accessing Online Services

  1. Where any session is a two-way synchronous livestream (not a pre-recorded one-way transmission), on the occasion the Client accesses it, it will also be made simultaneously accessible to all others who have purchased it and choose to access it, unless We specify that it is an individual private session.
  2. Unless We specify that a particular session is only accessible to the Client, the following will apply:
  1. When a Client signs in, it should only indicate its first name, since its name will be visible to other Clients;
  2. The Client understands and is aware that there is a risk that other Clients may see and hear the Client, its space and surroundings when participating;
  3. The space that the Client uses should be free of others and it should be difficult for others to see or hear interactions in or near that space;
  4. There are potential risks in transmitting information over technology including breaches of confidentiality and theft of personal information;
  5. We cannot ensure privacy or confidentiality due to the nature of two-way sessions involving multiple Clients; and
  6. It is the Client’s responsibility to ensure a suitable space to protect privacy.
  1. We do not claim any expertise in relation to any technology that the Client needs or uses for the purpose of receiving the online Services. We may, if requested, offer suggestions in good faith to resolve any problem, but We do not take on any responsibility or accept any liability if such suggestions do not help or cause any other problem.
  2. We will not be responsible or liable to the Client if the Client is unable to access any of the online Services due to any failure or delay resulting from any cause beyond Our reasonable control. In any such case, the Client will remain liable to pay for the online Services that We have made available.
  3. We will not be liable to the Client for any loss or damage arising from the Client’s failure to comply with the above requirements.

Part 5 — Coaching Terms

This Part 5 applies to all Clients who receive Coaching from Ask Harriette either as part of 1-to-1 Coaching, group Coaching, online Coaching and/or Coaching provided as part of one of Our Online Courses or Training programmes.

 

13. Coaches

  1. We will in Our discretion decide which Coach to assign to each Coaching session. Where the Coaching comprises more than one session, We may assign different Coaches to different sessions. We will ensure as far as We reasonably are able that We assign the same Coach, and will in any event try to minimise changes of Coach from one session to the next.
  2. The Coach assigned to any session will be appropriately qualified and/or experienced at the appropriate level for that session and will be competent to conduct that session.

14. The Coaching

  1. Preparation. The Client should attend each session prepared by completing any assignment, work, or tasks set at the previous session. Adequate preparation is more likely to result in satisfactory progress. If the Client requires guidance between sessions, We are usually contactable by email and may be able to provide some help remotely.
  2. Records. The Client should provide and maintain a tuition diary in which the Client can make notes, setting out any information useful or necessary when studying, practising or carrying out any task or assignment.
  3. Progress. Whilst We will use Our reasonable endeavours to ensure satisfactory progress, results will differ for each individual depending on various factors, including number and frequency of sessions, whether they are interactive, any preparation or tasks done by the Client, and the Client’s aptitude.
  4. No Guarantees. Satisfactory progress cannot be guaranteed. We make no warranty or representation that any particular progress or result will be brought about as a result of participation in any session(s).
  5. Attendance. If the Client is not available for a session for any reason, it is solely the Client’s responsibility to make up for that missed session by purchasing an additional session if necessary.
  6. Punctuality. We expect the Client to be ready at least 5 minutes before the scheduled start time of the session.
  7. Materials. We may make suggestions as to any equipment, textbooks, videos or other materials that the Client should purchase or acquire where We think it is necessary or helpful, but We cannot provide such materials for the Client.
  8. Homework. We will usually give the Client a practice and homework assignment or tasks to carry out at the end of a session, and the Client should complete them prior to the next session.
  9. Commitment. We agree to provide instruction at the agreed times and days. It is not always possible to determine at the outset how much tuition the Client will require. We may recommend additional opportunities such as relevant workshops where We are aware of such opportunities.

15. The Client’s Commitments

  1. The Client agrees that full participation in the Coaching sessions is necessary in order to achieve best possible results. If the Client does not participate or misses elements of Coaching sessions or follow-up actions, this is likely to have a negative impact on the effectiveness and potential of the Client’s outcomes. We are not responsible if the Client does not meet its desired outcome if the Client does not participate fully.
  2. The Client agrees that it is its responsibility to attend the Coaching sessions, and to utilise the tools and resources made available. If the Client is unable to attend a session, the Client agrees to provide notice of that cancellation 48 hours in advance, where possible.
  3. The Client accepts and agrees that it is one hundred percent (100%) responsible for its own actions including its participation, progress and results during the Coaching. The Client agrees to communicate openly and honestly, and complete all written information requested in a timely way. We will do Our best to support the Client but We cannot guarantee that the Services will meet specific expectations or that the Client will achieve any particular outcomes or results.
  4. The Client understands and agrees that it is participating in the Coaching for personal and professional growth and gives Us permission to be honest, direct, supportive and challenging during provision of the Coaching.
  5. The Client agrees to conduct itself in a responsible and courteous manner at all times, and in particular not to disrupt or be offensive or cause distress to Coaches or other Clients. In the event that the Client breaches this clause, an Ask Harriette representative will contact the Client to put the Client on notice. If the Client fails to take remedial action, or continues to act in breach, We reserve the right to terminate the Client’s participation and permanently exclude the Client. No refund will be due in these circumstances and Our decision will be both discretionary and final.
  6. Where the Client participates in any group Coaching session, programme, or online community (including but not limited to group calls, social media groups, and messaging groups), the Client agrees to treat all information shared by other participants as strictly confidential. The Client shall not share, disclose, reproduce, or otherwise communicate any other participant’s personal information, business details, strategies, results, or any other information disclosed during group sessions to any person outside of the group, unless the Client has obtained express written permission from the relevant participant. Breach of this obligation may result in immediate termination of the Client’s access in accordance with Clause 15.5.

     

CLIENT RESPONSIBILITY. As part of your participation in the Services, you are expected to complete the requisite work assigned throughout the group coaching. There is no guarantee for success as the Client is responsible for completing work and following the Company’s recommendations.

Part 6 — Brand Licence (Discontinued)

This Part 6 previously governed the Brand Licence programme. The Brand Licence programme has been discontinued and is no longer offered by Ask Harriette LLC. Any existing Brand Licence agreements entered into prior to this discontinuation remain governed by their original terms until their natural expiry or termination.

Part 7 — AI Subscription Products

This Part 7 applies to all Clients who subscribe to or purchase access to any AI Product offered by Ask Harriette LLC, including but not limited to CODIE, Penelope, Numi, Ophelia, Genie, and any bundled offering such as House of Codes.

 

16. Nature of AI Products — Important Disclaimers

The AI Products are digital tools that generate content using artificial intelligence technology together with the Priestess Numerology™ System and other proprietary methodologies. The Client acknowledges and agrees that:

  1. AI Outputs are generated automatically based on Client Inputs and may contain errors, inaccuracies, omissions, outdated information, biases, or content that is not appropriate for the Client’s particular circumstances. The Client is solely responsible for reviewing, verifying, editing, and adapting any AI Output before relying on it, sharing it, publishing it, or implementing it.
  2. AI Products do not constitute and are not a substitute for professional advice of any kind, including legal, financial, tax, medical, psychological, therapeutic,  investment, or other regulated professional advice.
  3. AI Outputs are provided for informational, educational, creative, and business-support purposes only. Results will vary between individuals, and no specific outcome, business result, revenue level, or other result is promised or guaranteed.
  4. We may update, modify, suspend, retrain, replace, restrict, or improve AI Products or any feature, workflow, underlying model, or knowledge base at any time. Such changes may affect the availability, nature, functionality, or style of AI Outputs.
  5. Availability of AI Products is subject to third-party service providers, including  hosting providers, embedded chatbot providers, and underlying model providers. We do not guarantee uninterrupted, error-free, or continuous availability of any AI Product.

17. Licence and Permitted Use of AI Products

  1. Upon purchase of a subscription to an AI Product, We grant the Client a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the AI Product for the Client’s own personal and internal business use only, during the Client’s active subscription term and subject to these Terms.
  2. Permitted Use. Subject to the Client’s compliance with these Terms, the Client may use AI Outputs generated through the Client’s permitted use of the AI Products for the Client’s own business, marketing, content, strategy, and personal-development purposes. The Client may edit, adapt, and publish such AI Outputs in the Client’s own name for the Client’s own internal or end-use business purposes.
  3. Prohibited Use. The Client shall NOT and shall not permit any third party to:
  1. Use any AI Product on behalf of, or to generate outputs directly for, the Client’s own clients, customers, patients, members, or any third party;
  2. Resell, redistribute, sublicence, lease, share, transfer, white-label, or provide access to any AI Product to any third party;
  3. Use any AI Product or AI Output to create, train, fine-tune, improve, benchmark, or develop any competing product, service, model, prompt library, workflow, or dataset;
  4. copy, extract, reproduce, reverse-engineer, decompile, reconstruct, discover, or attempt to derive the Priestess Numerology™ System or any proprietary methodology, framework, prompt architecture, system instructions, knowledge base, routing logic, or other underlying component embedded in the AI Products;
  5. Share login credentials or allow any other person to access the AI Product using the Client’s account;
  6. Use any AI Product for any unlawful, harmful, infringing, defamatory, abusive, deceptive, discriminatory, fraudulent purpose, or otherwise improper purpose;
  7. Attempt to manipulate, jailbreak, scrape, hack, probe, or circumvent any security, rate limit, access control, or technical safeguard of the AI Products; or
  8. Use AI Products to generate content that infringes any third party’s intellectual property, privacy, publicity, confidentiality, or other rights.
  1. Clarification. The AI Products are licensed for the subscribing Client’s use only. The Client may not input a third party’s information into an AI Product and generate outputs intended for that third party’s direct use, benefit, or delivery. By way of example, a coach may not input a client’s numerology chart into Penelope or another AI Product to generate copy, strategy, or recommendations for that coaching client.

18. Intellectual Property in AI Products

  1. Our IP. All intellectual property rights in the AI Products, including the underlying software, prompts, prompt structures, system instructions, workflows, user interfaces, branding, training materials, knowledge bases, proprietary methodologies, the Priestess Numerology™ System, and all related frameworks, terminology, and documentation, are and shall remain the sole and exclusive property of Ask Harriette LLC and/or its licensors. Nothing in these Terms transfers any intellectual property rights in the AI Products to the Client.
  2. AI Output Ownership. Subject to the Client’s compliance with these Terms and applicable law, the Client may use AI Outputs as set out in Clause 17. We do not assign or warrant any exclusive ownership rights in AI Outputs, and We make no representation that any AI Output is unique, protectable, available for intellectual property protection, or non-infringing. Similar or identical outputs may be generated for other users.
  3. Client Inputs. As between the parties, the Client retains any rights the Client may have in the Client Inputs submitted to the AI Products. The Client grants Us a non-exclusive, worldwide, royalty-free licence to use, host, process, reproduce, transmit, and analyse Client Inputs as reasonably necessary to provide, operate, maintain, support, secure, and improve the AI Products and related services, subject always to Our Privacy Policy.
  4. No Extraction. The Client shall not attempt to extract, reverse-engineer, decompile, reconstruct or otherwise derive any proprietary methodology, prompt, knowledge base, training material, system logic, model configuration or other intellectual property embedded within the AI Products, whether through repeated querying, prompt injection, automated scraping, or any other means.
  5. No Exclusivity of AI Outputs. Due to the nature of artificial intelligence systems, outputs generated for one Client may be similar or identical to outputs generated for other users. The Client acknowledges and agrees that no AI Output is provided on an exclusive basis.

19. Data and Privacy for AI Products

  1. The Client acknowledges that use of the AI Products may involve transmission, storage, and processing of Client Inputs, AI Outputs, and related technical and usage data by Us and by third-party service providers that help Us deliver, host, support, secure, and improve the AI Products.
  2. We take reasonable measures intended to protect Client data, but no method of transmission over the internet or electronic storage is completely secure and We cannot guarantee absolute security.
  3. Unless We expressly request it for a stated purpose, the Client should not submit through any AI Product any highly sensitive personal information, including financial account information, government-issued identification numbers, health information, biometric data, or confidential information belonging to another person or business without proper authority.
  4. Our collection, use, disclosure, and retention of personal information relating to AI Products is governed by Our Privacy Policy available on Our Site.

 

20. AI Product Subscriptions and Cancellation

  1. AI Product subscriptions are billed on a recurring basis (monthly or as otherwise specified at the point of purchase) and will automatically renew unless cancelled by the Client in accordance with this Clause.
  2. For AI Product subscriptions purchased through the askh.ai platform, the Client may cancel at any time before the next payment is taken by using the cancellation function in the settings area of their askh.ai account. No advance notice period applies. The Client will retain access to the AI Product until the end of the current billing period, and no further charges will be taken thereafter. The onus is on the Client to cancel through their account settings, and We are not responsible for any failure to do so.
  3. For AI Product subscriptions purchased other than through the askh.ai platform, the Client may cancel by providing at least 14 days’ written notice prior to the next billing date by emailing support@askharriette.co.uk. Upon valid cancellation, the Client will retain access to the AI Product until the end of the current billing period. No further charges will be taken after the cancellation takes effect.

  4. No refunds will be issued for partial billing periods. If the Client cancels mid-cycle, they will not be charged for the following period but will not receive a pro-rated refund for the current period.
  5. We reserve the right to modify AI Product pricing with at least 30 days’ notice to the Client. If the Client does not agree to the new pricing, the Client may cancel before the new price takes effect.
  6. We reserve the right to suspend, restrict, or terminate the Client’s access to any AI Product immediately, with or without notice, if We reasonably believe the Client has breached these Terms, misused an AI Product, created risk for Us or others, or engaged in conduct prohibited by Clause 17.

21. Limitation of Liability for AI Products

  1. AI Products and AI Outputs are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, We make no warranties, representations, or guarantees, express or implied, regarding the accuracy, completeness, reliability, legality, usefulness, merchantability, fitness for a particular purpose, non-infringement, availability, or performance of any AI Product or AI Output.
  2. We shall not be liable for any loss, damage, claim, cost, or harm arising from or related to the Client’s use of, inability to use, or reliance on any AI Output, including business decisions made, content published, strategies implemented, third-party claims, loss of data, or reputational harm resulting from such use.
  3. The Client is solely responsible for reviewing, verifying, and exercising judgment before using, publishing, sharing, or relying on any AI Output.
  4. Subject to any liability that cannot lawfully be excluded or limited, Our total aggregate liability for any claims arising out of or relating to the Client’s use of an AI Product shall not exceed the total fees actually paid by the Client for that AI Product during the three (3) months immediately preceding the event giving rise to the claim.
  5. The Client agrees to indemnify, defend, and hold harmless Ask Harriette LLC, its affiliates, officers, employees, contractors, licensors, and service providers from and against any third-party claims, liabilities, losses, damages, judgments, costs, and expenses, including reasonable legal fees, arising out of or related to: (a) the Client’s use of any AI Product or AI Output; (b) the Client’s breach of these Terms; or (c) content created, published, distributed, or used by the Client based on AI Outputs.

 

Part 8 — General Legal Terms

This Part 8 applies to all Clients.

 

22. Providing the Services

  1. We will provide the Services with reasonable skill and care, consistent with and in accordance with any information provided by Us about the Services and about Us.
  2. We will begin providing the Services on the date confirmed in the Contract Summary and will continue for the period set out therein.
  3. We will make every reasonable effort to complete the Services on time. We cannot, however, be held responsible for any delays if an event outside of Our control occurs.
  4. If We require any information or action from you in order to provide the Services, We will inform you as soon as is reasonably possible.
  5. In certain circumstances, for example where We encounter a technical problem, We may need to suspend the Services in order to resolve the issue. Unless the issue is an emergency, We will inform you in advance in writing.
  6. If the Services are suspended under sub-Clause 22.5, you will not be required to pay for them during the period of suspension. You must, however, pay any invoices that you have already received from Us by their due date(s).
  7. If you do not pay Us for the Services as and when required, We may suspend the Services until you have paid all outstanding sums due.
  8. The Client accepts and agrees that its purchase of Services does not guarantee the Client any specific results in its personal or professional life, career or business growth. The results and benefits received by Clients can and do vary.
  9. Any testimonials provided on Our website or otherwise do not and are not intended to represent or guarantee that any other Client will receive the same results or benefits.

23. Problems with the Services

  1. We always use reasonable efforts to ensure that Our provision of the Services is trouble-free. If, however, there is a problem, We request that you inform Us as soon as is reasonably possible.
  2. We will use reasonable efforts to remedy problems as quickly as is reasonably possible and practical.
  3. We will not charge you for remedying problems where the problems have been caused by Us, any of Our agents, employees or sub-contractors, or where nobody is at fault.
  4. If you are a consumer, you have certain legal rights with respect to the purchase of services. If We do not perform the Services with reasonable skill and care, you have the right to request repeat performance or, if that is not possible or done within a reasonable time without inconvenience to you, you have the right to a reduction in price. Any such refunds will be issued without undue delay (and in any event within 14 calendar days) and made via the same payment method originally used. For further information on your rights as a consumer, please consult a qualified attorney in your jurisdiction.

24. Price and Payment

  1. The price of the Services will be that shown in Part 1 Contract Summary.
  2. Our prices may change at any time but these changes will not affect orders that We have already accepted.
  3. We accept the following methods of payment: credit and/or debit card, and PayPal.
  4. Credit and/or debit cards will be charged upon completion of the online registration form.
  5. Where the Client has purchased Services that form part of a subscription and/or an instalment payment plan is agreed, the Client authorises Us to charge its credit/debit card, or initiate payment via PayPal on a monthly rolling basis until such time as the Services, subscription, Coaching and/or Training ends and/or the instalment payments have completed.
  6. The Client confirms that payment of the prices will not place a significant financial burden on the Client or its family. The Client is responsible for payment of the entire price for the Services and any agreed instalment payments every month, regardless of whether or not the Client attends all sessions and/or accesses all or part of the Services.

25. Limitation of Liability

  1. We will be responsible for any foreseeable loss or damage that the Client may suffer as a result of Our breach of these Terms or as a result of Our negligence. Loss or damage is foreseeable if it is an obvious consequence of Our breach or negligence or if it is contemplated by the parties when the Contract is created. We will not be responsible for any loss or damage that is not foreseeable.
  2. Nothing in these Terms seeks to limit or exclude Our liability for death or personal injury caused by Our negligence (including that of Our employees, agents or sub-contractors); for fraud or fraudulent misrepresentation; or for any other matter in respect of which liability cannot be excluded or restricted by law.
  3. To the maximum extent permitted by applicable law, the Company will not be liable for any direct, indirect or consequential loss or damage incurred by you or others in connection with Our Services, including without limitation any liability for: loss of revenue; loss of actual or anticipated profits; loss of contracts; loss of business; loss of opportunity; loss of goodwill; loss of reputation; damage to or corruption of data; or any indirect or consequential loss, whether such loss or damage was foreseeable or in the contemplation of the parties, whether caused by negligence, breach of contract or otherwise.
  4. Subject to sub-Clause 25.2, Our total liability to the Client for all losses arising out of or in connection with any contract between the Client and Us, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the total sums paid by the Client in the previous 12 months under the contract in question.

26. Non-Solicitation

  1. The Client agrees that it shall not without the prior written consent of Ask Harriette LLC at any time during the provision of the Services and 12 months after the expiry of the Services solicit, directly or indirectly, any other client of Ask Harriette LLC, in any form or manner, alone or in connection with any business in competition with Ask Harriette LLC.
  2. The Client shall not without the prior written consent of Ask Harriette LLC at any time during the provision of the Services and 12 months after the expiry of the Services solicit or endeavour to entice away from or discourage from being employed or engaged by Ask Harriette LLC any person who is one of Ask Harriette LLC’s employees and/or Coaches engaged in providing the Services.

27. Events Outside of Our Control (Force Majeure)

We will not be liable for any failure or delay in performing Our obligations where that failure or delay results from any cause that is beyond Our reasonable control. Such causes include, but are not limited to: power failure, internet service provider failure, AI model provider outage or discontinuation, strikes, lock-outs or other industrial action by third parties, riots and other civil unrest, fire, explosion, flood, storms, earthquakes, subsidence, acts of terrorism (threatened or actual), acts of war (declared, undeclared, threatened, actual or preparations for war), epidemic, pandemic or other natural disaster, or any other event that is beyond Our reasonable control.

28. Termination and Cancellation

  1. Save as set out in this Clause 28, in Clause 8 or as otherwise set out in law, the Client has no general right to terminate these Terms during the provision of the Services.
  2. If you wish to cancel the order for the Services before the Services begin, you may do so under sub-Clause 28.4.
  3. If you are a consumer, once We have begun providing the Services, you are free to cancel the Services and the Contract at any time by giving Us 14 calendar days’ written notice unless you have signed up for a fixed-term Training or Coaching programme or agreed to purchase a set number of sessions/months for a fixed term period. If you have made any payment to Us for any Services We have not yet provided, these sums will be refunded to you as soon as is reasonably possible, and in any event within 14 days of Our acceptance of your cancellation.
  4. If you are a consumer and any of the following occur, you may cancel the Services and the Contract immediately by giving Us written notice:
  1. We have breached the Contract in any material way and have failed to remedy that breach within 30 days of you asking Us to do so in writing; or
  2. We enter into liquidation or have an administrator or receiver appointed over Our assets; or
  3. We change these Terms to your material disadvantage.
  1. Once We have begun providing the Services, We may cancel the Services and the Contract at any time by giving you 14 days’ written notice. If you have made any payment to Us for any Services We have not yet provided, these sums will be refunded to you as soon as is reasonably possible, and in any event within 14 calendar days.
  2. In addition to any other rights or remedies We may have, We may terminate these Terms with immediate effect by giving written notice to the Client if:
  1. The Client has breached any of the terms of these Terms and such breach has not been remedied within 30 days of notice of the breach;
  2. The Client has acted dishonestly, fraudulently, offensively or in a way which in Our reasonable opinion might adversely affect Our goodwill or reputation;
  3. The Client has died, ceased to carry on business, is declared bankrupt or enters into an insolvency or administration procedure; or
  4. The Client fails to pay any fees due and such breach has not been remedied within 10 days of notice of the breach.
  1. Upon cancellation or termination for any reason:
  1. We will disable the Client’s access to the Services, AI Products and any related online forums or membership privileges;
  2. The Client must cease to access the Services and AI Products;
  3. The Client shall immediately pay to Us the full amount of all monies due to Us;
  4. The Client will have no further access to any course materials, training materials, workbooks, video content, AI Products, support groups, or coaching;
  5. The Client will cease to use any intellectual property or Trade Marks relating to Ask Harriette LLC and any licences and permissions granted will immediately terminate;
  6. The Client will not use any name, business name, intellectual property or trade marks which are the same as or confusingly similar to the Ask Harriette LLC brand(s);
  7. The Client will not represent to any person that the Client has any affiliation with Ask Harriette LLC; and
  8. The Client will not divulge or communicate or use for the benefit of itself or any third party any course materials, training materials, workbooks, video content, AI Product methodologies, system prompts, knowledge bases, or coaching relating to Ask Harriette LLC.

29. Contacting Us, Complaints and Feedback

  1. We always welcome feedback from Our Clients and, whilst We always use all reasonable endeavours to ensure that your experience is a positive one, We want to hear from the Client if there is any cause for complaint.
  2. If the Client wishes to complain about any aspect of dealings with Us, please contact Us at: support@askharriette.co.uk.

30. How We Use the Client’s Personal Information (Data Protection)

We will only use your personal information as set out in Our Privacy Policy and Cookie Policy available on Our Site.

31. Other Important Terms

  1. We may transfer (assign) Our obligations and rights under these Terms to a third party (this may happen, for example, if We sell Our business). If this occurs, the Client will be informed by Us in writing. The Client’s rights will not be affected and Our obligations will be transferred to the third party who will remain bound by them.
  2. The Contract is between the Client and Us. It is not intended to benefit any other person or third party in any way and no such person or party will be entitled to enforce any provision of these Terms.
  3. We and the Client agree to treat as confidential all information obtained from the other pursuant to these Terms and shall not divulge such information to any person (except to such party’s own employees and then only to those employees who need to know the same) without the other party’s prior written consent, provided that this Clause shall not extend to information which was rightfully in the possession of such party prior to commencement of the relationship, which is already public knowledge or becomes so (otherwise than as a result of a breach of this Clause), or which is trivial or obvious. The foregoing obligations as to confidentiality shall survive any termination of these Terms.
  4. If any of the provisions of these Terms are found to be unlawful, invalid or otherwise unenforceable by any court or other authority, that provision shall be deemed severed from the remainder of these Terms. The remainder shall be valid and enforceable.
  5. No failure or delay by Us in exercising any of Our rights under these Terms means that We have waived that right, and no waiver by Us of a breach of any provision means that We will waive any subsequent breach of the same or any other provision.
  6. We may revise these Terms from time to time in response to changes in relevant laws and other regulatory requirements. If We change these Terms as they relate to your Subscription or AI Product, We will give the Client reasonable advance notice of the changes.

32. Governing Law and Dispute Resolution

GOVERNING LAW. This Agreement shall be governed by and construed in accordance with the laws of the State of Wyoming without giving effect to any choice or conflict of law provision or rule.

RESOLUTION OF DISPUTES. You hereby expressly waive any and all claims you may have, now or in the future, arising out of or relating to the Subscription, Paid Content, AI Products and/or Online Courses. To the extent that you attempt to assert any such claim, you hereby expressly agree to present such claim only in the state or federal courts that are geographically nearest to Jackson, Wyoming.

MEDIATION. In the event a dispute shall arise between the Parties that is related to or arises out of these Terms, the Parties agree to attempt to resolve the dispute through mediation. The mediation will take place in Jackson, Wyoming or remotely via Zoom. The Parties agree to cooperate with one another in selecting a mediation service and neutral mediator and in scheduling the mediation proceedings. The Parties will use commercially reasonable efforts to begin the mediation within 15 business days of the selection of the mediator and to conclude the mediation within 30 days. The costs of the mediation will be equally split between the Parties. If the Parties fail to agree at the completion of the mediation, the requesting party may commence legal proceedings.

JURISDICTION AND VENUE. If the Parties cannot resolve any dispute for any reason, including failure to enter into mediation or agree to any settlement, either party may file suit in a court of competent jurisdiction in the state or federal courts of Jackson, Wyoming and each party irrevocably submits to the exclusive jurisdiction of such courts.

33. Disclaimers

GENERAL DISCLAIMER. To the fullest extent permitted by law, we expressly disclaim any liability for any direct, indirect or consequential loss or damage incurred by you or others in connection with our Services, including without limitation any liability for: loss of revenue; loss of actual or anticipated profits; loss of contracts; loss of business; loss of opportunity; loss of goodwill; loss of reputation; damage to or corruption of data; or any indirect or consequential loss, whether such loss or damage was foreseeable or in the contemplation of the Parties, whether caused by negligence, breach of contract or otherwise. Neither the Company nor any person associated with the Company makes any warranty or representation with respect to the completeness, security, reliability, quality, accuracy or availability of the Services or that the Services will otherwise meet your needs or expectations. Paid Content, Online Courses, AI Products and Subscriptions are for informational and educational purposes only. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We are not medical, legal, financial or other professionals, or if we are, we are not acting in any professional capacity. The Services should not be construed as medical, legal, or financial advice.

WARRANTIES DISCLAIMER. Your use of the Services or items obtained throughout your participation in the Services is at your own risk and are provided on an “as is” and “as available” basis, without any warranties of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, title and non-infringement.

EARNINGS DISCLAIMER. While we may reference certain results, outcomes or situations in connection with the Services, you understand and acknowledge that we make no guarantee as to the accuracy of third-party statements made or the likelihood of success for you as a result of these statements. You understand that individual results and outcomes will vary. We cannot guarantee your success merely by your participation in the Services or your access, purchase or completion of any material provided.

AI PRODUCTS DISCLAIMER. AI Products generate content using artificial intelligence, automated systems, the Priestess Numerology™ System, and other proprietary methodologies. AI Outputs may contain errors, inaccuracies, omissions, biases, or outdated information and may not be appropriate for your particular circumstances. AI Products are provided for informational, educational, creative, and business-support purposes only and are not a substitute for legal, financial, tax, medical, psychological, therapeutic, investment, or other regulated professional advice. The Client is solely responsible for reviewing, verifying, editing, adapting, and exercising judgment before relying on any AI Output. We are not liable for decisions made or actions taken based on AI Outputs.

34. Additional Legal Provisions

NOTICES. All notices, claims, and demands made upon the Company under this Agreement must be in writing and addressed to the Company at support@askharriette.co.uk. A notice by a Party is effective only if the Party giving the Notice has complied with the requirements of this Section.

ENTIRE AGREEMENT. These Terms are the entire agreement between you and us regarding the subject matter of these Terms. These Terms supersede all prior or contemporaneous representations, understandings, agreements, or communications between you and us, whether written or verbal. We will not be bound by, and specifically object to, any term, condition, or other provision that is different from or in addition to the provisions of these Terms. The English version of these Terms will control if there is any conflict.

WARRANTIES AND REPRESENTATIONS. Parties represent and warrant to each other that each is free to enter into this Agreement and that this engagement does not violate the terms of any agreement between either Party and any third party. The Parties represent and warrant to each other that each is at least 18 years of age at the time of execution of the Agreement.

ASSIGNMENT. This Agreement is personal to each of the Parties. No rights or obligations may be assigned or delegated by either Party at any time, unless such assignment is in writing and signed by both Parties.

ASSUMPTION OF RISK. By participating in and accessing the Services, whether paid or unpaid, you assume the risk of your access and any subsequent actions you choose to take as a result of the informational or educational materials provided to you.

INDEMNITY AND RELEASE. You agree to indemnify, defend and hold harmless the Company, its affiliates, employees, agents, licensors, and service providers from and against any and all third-party suits, claims, demands, causes of action, liabilities, damages, judgments, losses, costs and expenses, including reasonable legal expenses and attorney’s fees arising out of your use of and participation in the Services, including but not limited to any use of the Company’s website’s content, Services, AI Products, or your use of any of the information obtained from the Services.

LIMITATION ON TIME TO FILE CLAIMS. Any cause of action or claim you may have arising out of or relating to these Terms or the Services must be commenced within one (1) year after the cause of action accrues; otherwise such cause of action or claim is permanently barred.

WAIVER. The failure by us to enforce any provision of these Terms will not constitute a present or future waiver of such provision nor limit our right to enforce such provision at a later time. All waivers by us must be in writing to be effective.

SEVERABILITY. If any portion of these Terms is held to be invalid or unenforceable, the remaining portions will remain in full force and effect. Any invalid or unenforceable portions will be interpreted to effect the intent of the original portion. If such construction is not possible, the invalid or unenforceable portion will be severed from these Terms, but the rest will remain in full force and effect.

NON-DISPARAGEMENT. The parties agree that neither will engage in any conduct or communications with a third party, public or private, designed to disparage the other. Neither Client nor any of Client’s associates, employees or affiliates will directly or indirectly, in any capacity or manner, make, express, transmit, speak, write, verbalise or otherwise communicate in any way any remark, comment, message, information, declaration, communication or other statement of any kind, whether verbal, in writing, electronically transferred or otherwise, that might reasonably be construed to be derogatory or critical of, or negative toward, the Company or any of its programs, members, owner, directors, officers, affiliates, subsidiaries, employees, agents or representatives.

 

Disclaimer

The Company’s Terms of Use, Privacy Policy, and Disclaimer are hereby incorporated by reference into this agreement.

Client understands Harriette Jackson (herein referred to as “Consultant”) and Ask Harriette LLC is not an employee, agent, doctor, manager, therapist, public relations or business manager, registered dietician, or financial analyst, psychotherapist, attorney or accountant. Client understands that Consultant has not promised, shall not be obligated to and will not:

  • Procure or attempt to procure employment or business or sales for Client;
  • Perform any business management functions including but not limited to accounting, tax or investment consulting, or advice with regard thereto;
  • Act as a therapist providing psychoanalysis, psychological counselling or behavioural therapy;
  • Act as a public relations manager or publicist;
  • Introduce Client to Consultant’s full network of contacts, media partners or business partners.

Client understands that a relationship does not exist between the parties after the conclusion of the Services. If the Parties continue their relationship, a separate agreement will be entered into.

Client further understands that the Paid Content, Online Courses, AI Products and Subscriptions do not promise any outcomes whatsoever. Consultant does not guarantee Client will earn any income through these Services. Nothing herein should be construed as guaranteeing success in any aspect.

 

IMPORTANT DISCLAIMER: Ask Harriette LLC cannot and does not give any guarantees on results or earnings with our information, courses, programs, masterminds, coaching, AI Products, plans, tools or strategies.

You recognise and agree that nobody and nothing part of the Ask Harriette brand has made any implications, warranties, promises, suggestions, projections, representations, or guarantees whatsoever to you about future earnings, or that you will earn any money, with respect to your purchase of Ask Harriette programs, courses, trainings, masterclasses, AI Products or coaching and that we have not authorised any such implication, promise or representation by others. There are no guarantees of results or future earnings. There are no refunds. All sales are final.

We may reference our own sales figures and in some cases the sales figures of our previous or existing purchasers. Please understand that we are not guaranteeing your success, and that the results we reference are not typical or average. We are displaying these results for example purposes only. Individual earnings and results will vary, and depend on many factors, including your background, business experience, motivation and work ethic.

 

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